Monday, October 13, 2014
Learning to Serve: The Language and Literacy of Food Service Workers by Tony Mirabelli Response
What is it that defines skill? Although many people can waitress there is a large difference between doing it and doing it effectively. There are absolutely better and worse waitresses out there. Is this difference from truly skill or something else?
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I would define skill as mastering a task with detail and doing it with a good attitude. People don't like to be served by a grump, and they also like their food cooked to order. If a waiter presents him/herself in a happy, cheery manner, I will tip them well even if they did mess up my order. I think this is part of the discourse group of waiters. They have to take an order with a genuine smile, even if they're not feeling all that cheery. This is definitely a skill to master. I would probably call that skill patience.
ReplyDeleteWhat is it that defines skill? Hmmm. I would say a skill is something you are good at and can do well (There is a difference) but, it is also something you must learn. For example, I am skilled in carpentry, I am good at it and can do it well but my father taught me. You, are skilled at wearing baseball hats, you are good at it and do it well but someone taught you.
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